Política de envío

Shipping Policy: 

Free shipping is limited to one exchange per item.

Orders shipped to other countries (except Canada and Puerto Rico) are considered final sale.

The customer is responsible for paying shipment of returned item(s) unless we have made a mistake in our end.

Vicky Victoria is not responsible for shipments processed through third parties that get lost or stolen, nor is Shop Vicky Victoria responsible for mistaken addresses provided.

Be aware that shipping days and delivery are estimated based on weekdays and non-holidays days.

International shipping rates:

We ship to many other countries out of United States of America. To learn more about if we ship to your country, and estimates, try the address at checkout so the system can generate an actual time estimate for shipping rates if country of destiny is available for shipment. 

The customer is responsible for paying shipment of the returned item when a mistake has been made by the client. 

Shop Vicky Victoria is not responsible for shipments processed through third parties that get lost or stolen, nor is Shop Vicky Victoria responsible for mistaken addresses provided. If a package sent out with a wrong delivery address provided by the client it's returned back to Vicky Victoria, a new shipment must be paid by the customer once the corrected address is provided.

Be aware that shipping days and delivery are estimated based on weekdays and non-holidays days.

Customer service hours are the same as our store hours of operation.